Patient Access Lead: Scheduling, Verifications & Care

St Luke; Boise (ID); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

On-site massages

Employee Assistance Program

Wellness tool access

Career development training

Job summary

St. Luke’s in Boise, Idaho is seeking a Patient Access Specialist 4 lead to ensure smooth registration, scheduling and patient coordination.

You will act as a subject-matter expert, mentor teammates and deliver an exceptional patient experience across registration, scheduling, referrals, and insurance verification. Responsibilities include assisting patients with financial options, preauthorizations, and using clinical and billing systems to support department workflows, while modeling quality

Qualifications

• High school diploma or equivalent required.
• 3 years relevant experience.
• Strong customer service and accuracy in handling patient needs.
• Ability to work with multiple systems for scheduling, verification, and preauthorization.

Responsibilities

• Registration and scheduling for patients.
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies, tools and resources to support departmental workflows.
• Serves as a role model, mentor, trainer and/or resource to coworkers.
• Other duties as assigned.

Skills

Registration

Scheduling

Insurance discussions

Benefit verification

Preauthorization

Order transcription

Customer service

Mentoring

Education

High School Diploma or equivalent

Job description

St. Luke’s in Boise, Idaho is seeking a Patient Access Specialist 4 lead to ensure smooth registration, scheduling and patient coordination.

You will act as a subject-matter expert, mentor teammates and deliver an exceptional patient experience across registration, scheduling, referrals, and insurance verification. Responsibilities include assisting patients with financial options, preauthorizations, and using clinical and billing systems to support department workflows, while modeling quality