Patient Access Specialist I — Front Desk & Scheduling

St Luke; Boise (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Retirement plans

On-site massages

On-site counseling via EAP

Wellness tools and programs

Career development opportunities

Job summary

St. Luke’s in Boise is seeking a Patient Access Specialist who will be the first point of contact for patients entering the hospital or clinics.

You will handle registration, scheduling, and referral coordination with a focus on clear written and verbal communication and compassionate service. This role involves explaining insurance coverage and financial options, verifying information, and using a variety of tools to support department workflows.

Qualifications

• Education: High School Diploma or Equivalent.

Responsibilities

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Skills

Customer service

Communication

Education

High School Diploma or Equivalent

Job description

St. Luke’s in Boise is seeking a Patient Access Specialist who will be the first point of contact for patients entering the hospital or clinics.

You will handle registration, scheduling, and referral coordination with a focus on clear written and verbal communication and compassionate service. This role involves explaining insurance coverage and financial options, verifying information, and using a variety of tools to support department workflows.