Patient Access Lead: Registration & Quality Coach

CHS Career Site; Victoria (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

CHS Career Site is seeking a Registrar Lead to oversee the patient registration process, ensuring accurate demographics and insurance data while supporting management in daily department operations.

You will mentor staff, provide on-the-job training, and drive outstanding customer service in a fast-paced hospital setting. This role requires 2–4 years in healthcare registration and customer service, with supervisory experience preferred.

Qualifications

• Experience in healthcare registration and front desk operations.
• Ability to interpret insurance eligibility and verify patient data.
• Strong leadership and mentoring skills for a registration team.

Responsibilities

• Lead, mentor, and train the registration team to ensure efficient workflow.
• Verify patient demographics and insurance information with accuracy.
• Audit registration and admission records for errors and compliance.
• Assist management with quality assurance and process improvements.
• Coordinate with ancillary departments on patient arrivals and status.

Skills

Healthcare registration

Insurance verification

EHR systems

Leadership

Customer service

Education

High School Diploma

Tools

Registration software

Hospital information systems

Job description

CHS Career Site is seeking a Registrar Lead to oversee the patient registration process, ensuring accurate demographics and insurance data while supporting management in daily department operations.

You will mentor staff, provide on-the-job training, and drive outstanding customer service in a fast-paced hospital setting. This role requires 2–4 years in healthcare registration and customer service, with supervisory experience preferred.