Patient Access Lead — Hospital Registration & Scheduling

RWJBarnabas Health; Elizabeth (NJ); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Retirement Plans

Job summary

RWJBarnabas Health in New Jersey seeks a Patient Access Specialist to ensure smooth registration operations, plan staff schedules, and provide 24/7 on-call support with weekend coverage. You will monitor staff productivity and maintain payroll/attendance records within the Emergency Dept Access Service.

You should have 2–3 years in hospital registration and scheduling, with experience in pre-certifications and authorizations. Bilingual skills are a plus and day shifts are common.

Qualifications

• 2-3 years experience in a hospital patient registration setting.
• 2-3 years experience in a doctor's office scheduling, obtaining pre-certifications, authorizations and referrals.
• 2-3 years in a patient services environment (billing/collections; knowledge of Medicare/Medicaid/HMO).
• 2-3 years experience completing medical assistance applications (family care, PE/PAIC or charity care).
• Preferred: bilingual.

Responsibilities

• Provides professional, efficient, congenial customer service to patients, clients, guests and co-workers.
• Receives face sheets, IDs, insurance cards; audits registrations of uninsured patients; reviews eligibility for financial assistance.
• Verifies benefits, secures pre-certifications/pre-authorizations/referrals as needed.
• Notifies patients of prerequisites required by insurance plans.
• Estimates balances and explains rates, charges, discounts, and hospital policies.
• Collects patient payments per cashier guidelines; maintains records for payroll and attendance.

Skills

Leadership

Customer service

Scheduling

Registration

Education

High School Diploma

Tools

ADT system

Job description

RWJBarnabas Health in New Jersey seeks a Patient Access Specialist to ensure smooth registration operations, plan staff schedules, and provide 24/7 on-call support with weekend coverage. You will monitor staff productivity and maintain payroll/attendance records within the Emergency Dept Access Service.

You should have 2–3 years in hospital registration and scheduling, with experience in pre-certifications and authorizations. Bilingual skills are a plus and day shifts are common.