Patient Access Lead - Elevate the Patient Experience

100 LCMC Health; New Orleans (LA); On-site; USD 40,000 - 56,000; Full time

Job summary

LCMC Health in New Orleans seeks a Patient Access Lead to oversee scheduling, registration, and admissions with a patient-first focus. You will coordinate coverage, mentor staff, and drive process improvements to ensure accurate, efficient care starts.

The role emphasizes leadership, EMR updates, and collaboration with providers, all while maintaining excellent customer service in a healthcare setting.

Qualifications

• High School Diploma or GED or 3+ years of customer service or healthcare experience.
• Lead with purpose. Support every patient journey!

Responsibilities

• Greet patients and schedule appointments.
• Register patients and maintain accurate records.
• Review and collect financial responsibility from patients.
• Update EMR and communicate with providers.
• Balance cash drawers and daily logs.
• Support staffing, training, and process improvements.

Skills

Patient access leadership

Customer service

Healthcare experience

Staff training

Education

High School Diploma or GED

Job description

LCMC Health in New Orleans seeks a Patient Access Lead to oversee scheduling, registration, and admissions with a patient-first focus. You will coordinate coverage, mentor staff, and drive process improvements to ensure accurate, efficient care starts.

The role emphasizes leadership, EMR updates, and collaboration with providers, all while maintaining excellent customer service in a healthcare setting.