Patient Access & Intake Specialist

Torrance Memorial Medical Center; Torrance (CA); On-site; USD 34,000 - 43,000; Full time

Job summary

Torrance Memorial Medical Center in Torrance, CA is seeking a detail-oriented Patient Access Clerk to support hospital revenue cycle activities. The role focuses on accurate data entry for new patient records, verification of benefits, and ensuring proper intake procedures are followed.

The position involves interacting with patients and staff, coordinating with payers, and maintaining system-wide accuracy for timely billing.

Qualifications

• Collects all required data elements to complete the intake process within the hospital revenue cycle system.
• Validates patient eligibility, benefits, and medical group affiliation as well as obtaining insurance verification and notification as needed.
• Greets customers promptly and ensures they are taken care of in a timely and professional manner.

Responsibilities

• Enters data related to HAV bed polls and notifies supervisors of alerts via Reddi-Net.
• Completes the Midnight Census and makes necessary changes in applicable systems nightly.
• Participates in daily performance improvement huddles and lean hospital initiatives.
• Reviews physician orders for completeness to ensure intake compliance.

Skills

Data entry

Customer service

Payer knowledge

Insurance verification

Interdepartmental collaboration

Tools

Reddi-Net

Job description

Torrance Memorial Medical Center in Torrance, CA is seeking a detail-oriented Patient Access Clerk to support hospital revenue cycle activities. The role focuses on accurate data entry for new patient records, verification of benefits, and ensuring proper intake procedures are followed.

The position involves interacting with patients and staff, coordinating with payers, and maintaining system-wide accuracy for timely billing.