Patient Access & Insurance Verification Specialist

Children's Healthcare of Atlanta Inc.; United States; On-site; USD 32,000 - 46,000; Part time

Job summary

Children’s Healthcare of Atlanta is seeking a Patient Access specialist to support registration, billing, and insurance verification across locations. You will collect demographic and financial information, verify coverage, and assist with scheduling while maintaining patient confidentiality.

Role requires strong communication, multitasking, and familiarity with medical terminology. Shifts include day, evening, and weekend hours to cover multiple locations as needed.

Qualifications

• 1 year of healthcare or related clerical, accounting, or customer service experience.
• Bachelor’s degree or equivalent education may be considered in lieu of experience.
• CPAR or CHAA certifications preferred.

Responsibilities

• Communicates with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts.
• Interviews patients and families to obtain complete demographic and financial information and ensures questionnaires and reports are completed per requirements.
• Enters data into system for registration, billing, patient tracking, charge capture, and reconciliation to minimize patient wait times.
• Verifies insurance coverage and authorizations; explains financial requirements and collects deposits as needed.
• Acts as liaison between patient and department staff, updates schedulers, and supports front office operations.

Skills

Communication

Customer service

Multitasking

Medical terminology

Education

High school diploma

Bachelor’s degree or equivalent

Tools

Patient registration systems

Insurance verification systems

Medicaid portals

Job description

Children’s Healthcare of Atlanta is seeking a Patient Access specialist to support registration, billing, and insurance verification across locations. You will collect demographic and financial information, verify coverage, and assist with scheduling while maintaining patient confidentiality.

Role requires strong communication, multitasking, and familiarity with medical terminology. Shifts include day, evening, and weekend hours to cover multiple locations as needed.