Patient Access & Insurance Verification Specialist

Prisma Health; Greenville (SC); On-site; USD 36,000 - 43,000; Full time

Job summary

Prisma Health is seeking a patient financial services team member at Verdae to interview patients, verify insurance, collect payments, and coordinate with payment programs. This role emphasizes accuracy in data entry, HIPAA compliance, and proactive communication of financial responsibilities to patients.

The position involves preparing reports, maintaining documentation, and supporting departmental goals within the Pediatrics Verdae unit. Strong basic computer and numerical skills are essential.

Qualifications

• High School diploma or equivalent or higher
• Minimum 2 years in Admissions, Billing, Collections, Insurance or Customer Service
• Basic computer skills required
• Familiarity with medical terminology preferred

Responsibilities

• Interview patients to collect demographic and financial data.
• Verify insurance coverage/benefits and initiate pre-certification as needed.
• Receive payments, issue receipts, and work toward collection goals.
• Prepare and distribute reports and patient identification items.
• Explain estimated financial responsibility to patients and refer to payment programs.
• Follow HIPAA guidelines and maintain required records.

Skills

Basic computer skills

Mathematical skills

Registration experience

Medical terminology knowledge

Education

High School diploma or equivalent

Job description

Prisma Health is seeking a patient financial services team member at Verdae to interview patients, verify insurance, collect payments, and coordinate with payment programs. This role emphasizes accuracy in data entry, HIPAA compliance, and proactive communication of financial responsibilities to patients.

The position involves preparing reports, maintaining documentation, and supporting departmental goals within the Pediatrics Verdae unit. Strong basic computer and numerical skills are essential.