Patient Access & Financial Navigator

Prisma Health; Greer (SC); On-site; USD 51,577,000 - 63,039,000; Full time

Job summary

Prisma Health in Greer, SC is seeking a Patient Access representative for evening shifts. You will interview patients to collect demographics and financial data, verify insurance, start pre-authorization, collect payments, and assist with business office tasks.

Strong accuracy, HIPAA compliance, and customer service skills are essential. Responsibilities include documenting information, preparing reports, coordinating with departments, and guiding patients on payment options and financial

Qualifications

• High school diploma or equivalent required.
• Two years of Admissions, Billing, Collections, Insurance and/or Customer Service experience.
• Familiarity with HIPAA guidelines is helpful.
• Basic computer skills and data entry ability.

Responsibilities

• Receives and interviews patients to collect demographic and financial data.
• Verifies insurance coverage and initiates pre-authorization when required.
• Collects payments and handles deposits according to policy.
• Produces reports and maintains patient information records.
• Communicates estimated financial responsibility and payment options to patients.
• Performs other duties as assigned.

Skills

Basic computer skills

Mathematical skills

Registration & scheduling

Medical terminology

Education

High School diploma or equivalent

Post-high school diploma/highest degree earned

Job description

Prisma Health in Greer, SC is seeking a Patient Access representative for evening shifts. You will interview patients to collect demographics and financial data, verify insurance, start pre-authorization, collect payments, and assist with business office tasks.

Strong accuracy, HIPAA compliance, and customer service skills are essential. Responsibilities include documenting information, preparing reports, coordinating with departments, and guiding patients on payment options and financial