Patient Access & Insurance Verification Specialist

Clear Destination Inc.; Dededo Municipality (GU); On-site; USD 36,000 - 48,000; Full time

Job summary

Clear Destination Inc. seeks an Admissions - Patient Service Representative to manage patient registration and discharge workflows. You will coordinate with health insurers, verify coverage, and estimate charges while collecting co-pays and deductibles.

Under the Admissions Manager, you will support staff with operational questions, pre-register patients, and ensure compliance with hospital policies and Joint Commission standards.

Qualifications

• High school diploma or GED; associate degree preferred.
• Familiar with standard concepts, practices, and procedures in healthcare registration.
• Ability to verify insurance and determine coverage for procedures.
• Ability to estimate charges and collect co-pays and deductibles.
• Strong communication and outstanding customer service skills.

Responsibilities

• Pre-registers and pre-admits patients.
• Verifies insurances and ensures pre-certification numbers are obtained.
• Estimates charges and collects co-pays and deductibles.
• Acts as a resource to staff for operational issues.
• Adheres to hospital policies, Joint Commission standards, and privacy rules.

Skills

Basic medical terminology

Computer experience

Insurance experience

Telephone skills

Customer service

Team-building

Education

High school diploma or GED

Associate degree preferred

Job description

Clear Destination Inc. seeks an Admissions - Patient Service Representative to manage patient registration and discharge workflows. You will coordinate with health insurers, verify coverage, and estimate charges while collecting co-pays and deductibles.

Under the Admissions Manager, you will support staff with operational questions, pre-register patients, and ensure compliance with hospital policies and Joint Commission standards.