Patient Access & Insurance Verification Specialist

The Addison Group; Chattanooga (TN); Vor Ort; USD 23.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k)

Zusammenfassung

Addison Group is seeking a Patient Access Representative to support patient intake and registration onsite in Chattanooga, TN. The role requires excellent customer service while verifying insurance, collecting payments, and ensuring accurate demographics and scheduling within HIPAA-compliant processes.

The ideal candidate will have 1–2 years of customer service or administrative experience, a high school diploma or GED, and experience with insurance verification or prior authorization.

Qualifikationen

• 1 – 2 years of customer service or administrative experience in any industry.
• High school diploma or GED required
• Insurance verification and/or prior authorization experience required
• Associate degree or healthcare certification preferred

Aufgaben

• Greet and assist patients in person and over the phone
• Schedule, reschedule, and confirm patient appointments
• Register patients and maintain accurate demographic information
• Verify insurance eligibility, benefits, referrals, and authorizations
• Collect co-pays, deductibles, and outstanding balances
• Explain financial responsibilities and payment options to patients
• Obtain required consent and privacy documentation
• Coordinate with providers, nurses, and insurance companies to support patient care
• Maintain compliance with HIPAA and organizational policies
• Utilize electronic medical record (EMR/EHR) systems such as Epic or Cerner

Kenntnisse

Customer service

Administrative work

Ausbildung

High school diploma or GED

Associate degree or healthcare certification

Jobbeschreibung

Addison Group is seeking a Patient Access Representative to support patient intake and registration onsite in Chattanooga, TN. The role requires excellent customer service while verifying insurance, collecting payments, and ensuring accurate demographics and scheduling within HIPAA-compliant processes.

The ideal candidate will have 1–2 years of customer service or administrative experience, a high school diploma or GED, and experience with insurance verification or prior authorization.