Insurance Verification & Patient Access Specialist

COOPER PEDIATRICS; Camden (NJ); On-site; USD 42,000 - 60,000; Full time

Job summary

Cooper University Health Care in New Jersey is hiring an Insurance Specialist to verify patient insurance coverage, gather benefit information and obtain pre-certification.

The role includes guiding patients through coverage options, scheduling, and related administrative tasks, with referrals to financial assistance when coverage is incomplete. Knowledge of medical insurance rules and state/federal programs is preferred, and bilingual candidates are encouraged to apply.

Qualifications

• 2 years insurance verification or registration experience in a hospital or physician office.
• Knowledge of medical insurance and billing requirements.
• Knowledge of state and federal medical assistance and health services programs preferred.
• Ability to organize, take independent action and reflect Cooper values to customers and co-workers.
• Bilingual preferred.

Responsibilities

• Interview patients and families to verify insurance coverage and obtain benefit information and pre-certification.
• Make referrals to financial assistance services for patients with less than 100% coverage.
• Assist patients with medical coverage; perform scheduling and administrative duties when needed.

Skills

Insurance verification

Registration experience

Bilingual

Front desk experience

Independent work

Customer service

Education

High School Diploma or Equivalent

Tools

Flowcast

HQ

eCAOS

MISYS

Spheris

Job description

Cooper University Health Care in New Jersey is hiring an Insurance Specialist to verify patient insurance coverage, gather benefit information and obtain pre-certification.

The role includes guiding patients through coverage options, scheduling, and related administrative tasks, with referrals to financial assistance when coverage is incomplete. Knowledge of medical insurance rules and state/federal programs is preferred, and bilingual candidates are encouraged to apply.