Patient Access & Insurance Specialist

adventhealth; Merriam (KS); On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Merriam, KS, is seeking an Outpatient Revenue Cycle Specialist to perform Medicare compliance reviews, register patients, verify insurance, and coordinate pre-authorizations. You will interact with patients, providers, and insurers to ensure accurate financial data and timely payments.

The role requires bilingual English/Spanish capabilities, strong customer service skills, and familiarity with EMR systems. Monday–Friday daytime schedule with benefits and growth opportunities.

Qualifications

• Mature judgment in dealing with patients, physicians, and insurers.
• Bilingual English/Spanish preferred.
• Experience in customer service within healthcare is preferred.
• Knowledge of CMS/HIPAA and confidentiality requirements.
• Understanding of insurance benefits and claims processes.

Responsibilities

• Performs Medicare compliance reviews and precertification tasks.
• Registers patients for services and verifies demographics.
• Communicates with insurers to verify eligibility and obtain authorizations.
• Collects payments, explains financial responsibilities, and sets up plans.
• Maintains accurate documentation of conversations and payer decisions.
• Supports PBX coverage and cash reconciliation when needed.

Skills

Customer service

Bilingual English/Spanish

Communication

Attention to detail

Team collaboration

Healthcare familiarity

Problem solving

MS Office

EMR navigation

Education

Associate (Preferred)

High school diploma or equivalent

Tools

EMR system

Microsoft Office

Database programs

Job description

AdventHealth in Merriam, KS, is seeking an Outpatient Revenue Cycle Specialist to perform Medicare compliance reviews, register patients, verify insurance, and coordinate pre-authorizations. You will interact with patients, providers, and insurers to ensure accurate financial data and timely payments.

The role requires bilingual English/Spanish capabilities, strong customer service skills, and familiarity with EMR systems. Monday–Friday daytime schedule with benefits and growth opportunities.