Patient Access & Insurance Concierge

AdventHealth; Kansas; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403(b) Plan

Parental Leave

Job summary

AdventHealth in Kansas is seeking an outpatient Billing Clerk to support Medicare compliance, register patients, verify insurance, and manage patient payments during a Monday–Friday day shift. You will interact with patients, physicians, and payers to ensure accurate financial information and timely authorizations.

The role emphasizes exceptional customer service, HIPAA compliance, and proficiency with EMR systems.

Qualifications

• Mature judgement when interacting with patients, physicians, and insurers.
• High familiarity with MS Office and basic database tools.
• Ability to operate office equipment and manage multiple tasks efficiently.

Responsibilities

• Perform Medicare compliance reviews and issue ABNs as needed.
• Estimate patient financial responsibility and manage payments or payment plans.
• Coordinate with utilization management for pre-authorization and provide logistical info to patients.
• Verify insurance eligibility and obtain pre-authorizations within deadlines.
• Register patients accurately to minimize duplicate medical records.

Skills

Mature judgement

Microsoft Office

Multitasking

Professional communication

HIPAA compliance

Bilingual English/Spanish

Customer service

Insurance knowledge

EMR systems

Education

Associate

High School Diploma

Tools

Computer systems

Fax/Scanner/Printers

Job description

AdventHealth in Kansas is seeking an outpatient Billing Clerk to support Medicare compliance, register patients, verify insurance, and manage patient payments during a Monday–Friday day shift. You will interact with patients, physicians, and payers to ensure accurate financial information and timely authorizations.

The role emphasizes exceptional customer service, HIPAA compliance, and proficiency with EMR systems.