Patient Access & Financial Concierge (Part-Time)

adventhealth; Merriam (KS); On-site; USD 23,000 - 39,000; Part time

Job summary

AdventHealth in Merriam, Kansas is hiring for a Part Time, Day shift position in the Emergency Department support role. The role involves Medicare compliance reviews, patient financial responsibility estimates, and coordination with insurance providers to secure pre-authorizations.

The ideal candidate has a solid customer service background, familiarity with EMR systems, and knowledge of HIPAA regulations. Bilingual English/Spanish is a plus. Hours: 5:00pm - 9:00pm, Monday through Thursday.

Qualifications

• Familiarity with CMS/HIPAA guidelines is expected.
• Experience in a healthcare or revenue cycle setting is preferred.
• Bilingual English/Spanish abilities are a plus.

Responsibilities

• Perform Medicare compliance reviews and issue patient benefit notices as needed.
• Create accurate estimates of patient financial responsibility and collect payments or set up plans.
• Coordinate with utilization management for pre-authorization issues and provide logistical info to patients.
• Verify insurance eligibility and obtain pre-authorizations within set timeframes.
• Register patients for services, ensuring accuracy and minimizing duplicate records.
• Collect demographic and insurance information; review for completeness.

Skills

Bilingual English/Spanish

Customer service

Insurance knowledge

EMR systems

Medical terminology

Professional communication

Education

Associate degree (preferred)

High school diploma (required)

Tools

Microsoft Office

Job description

AdventHealth in Merriam, Kansas is hiring for a Part Time, Day shift position in the Emergency Department support role. The role involves Medicare compliance reviews, patient financial responsibility estimates, and coordination with insurance providers to secure pre-authorizations.

The ideal candidate has a solid customer service background, familiarity with EMR systems, and knowledge of HIPAA regulations. Bilingual English/Spanish is a plus. Hours: 5:00pm - 9:00pm, Monday through Thursday.