Patient Access & Insurance Navigator

St. Luke's Health System; Hailey (ID); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

On-site massages

Employee Assistance Program

Personify Health Wellness tool

Job summary

St. Luke’s Health System is seeking a Patient Access Specialist to greet patients at Wood River clinics or hospitals, ensuring professional, timely, and accurate communication with patients and caregivers in person or by phone.

The role includes registration, scheduling, and referral coordination, discussions on insurance coverage and financial options, and utilization of various technologies to support workflows. On-site care and supportive team environment are emphasized.

Qualifications

• Customer service experience supporting patients or caregivers.
• Clear written and verbal communication with patients and teams.
• High school diploma or equivalent required.

Responsibilities

• Registration, scheduling, and referral coordination for patients.
• Discussions on financial options and explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies and tools to support departmental workflows.
• Other duties as assigned.

Skills

Customer service

Communication

Registration

Scheduling

Insurance verification

Education

High School Diploma or Equivalent

Job description

St. Luke’s Health System is seeking a Patient Access Specialist to greet patients at Wood River clinics or hospitals, ensuring professional, timely, and accurate communication with patients and caregivers in person or by phone.

The role includes registration, scheduling, and referral coordination, discussions on insurance coverage and financial options, and utilization of various technologies to support workflows. On-site care and supportive team environment are emphasized.