Patient Access & Insurance Coordinator

Banner Health; Tucson (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Banner Health in Tucson is seeking a Front Desk Representative for our high-volume Multispecialty Clinic. You will schedule appointments, handle patient registration, verify insurance benefits, and guide patients through financial policies at the point of service.

You’ll work with care teams to keep patient flow smooth, communicate clearly with patients and staff, and support revenue cycle processes from check-in to patient billing, ensuring accuracy and compassionate service throughout.

Qualifications

• High school diploma or GED required.
• Experience in patient financial services or insurance verification preferred.
• Strong interpersonal, verbal, and written communication skills.
• Proficiency in basic office software (e.g., Microsoft Office).

Responsibilities

• Answers phones, schedules patient appointments and handles registration.
• Verifies insurance eligibility and authorizations; collects patient liability.
• Provides financial guidance and explains patient financial policies.
• Enters payments/charges and reconciles daily cash/receipts.

Skills

Scheduling appointments

Registration

Insurance verification

Financial guidance

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banner Health in Tucson is seeking a Front Desk Representative for our high-volume Multispecialty Clinic. You will schedule appointments, handle patient registration, verify insurance benefits, and guide patients through financial policies at the point of service.

You’ll work with care teams to keep patient flow smooth, communicate clearly with patients and staff, and support revenue cycle processes from check-in to patient billing, ensuring accuracy and compassionate service throughout.