Patient Access- FT

Quorum Health Corporation; Evanston (WY); On-site; USD 21,000 - 26,000; Full time

Job summary

Evanston Regional Hospital is seeking a Customer Service Representative to assist patients during check-in and registration in a fast-paced hospital setting. You will collect information accurately, listen with compassion, and help answer questions to ease patient concerns.

No prior healthcare experience is required; on-the-job training is provided. Eligibility includes vaccination, drug testing, and a background check prior to hire.

Qualifications

• No prior healthcare experience required.
• Vaccination up to date and able to pass a drug test and background check.
• Willing to work in a fast-paced hospital environment.

Responsibilities

• Assist patients with hospital check-in and registration.
• Answer questions, collect information accurately and efficiently.
• Type, answer phones, and handle multiple tasks with compassion.

Skills

Typing

Phone handling

Multi-tasking

Compassionate listening

Job description

Evanston Regional Hospital
Evanston, WY 82930, USA

Description

As our Customer Service Representative , you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.

To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.

Equal Opportunity Employer
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