Patient Access Specialist — Compassionate Registration

Evanston Hospital Corporation; Evanston (WY); On-site; USD 32,000 - 42,000; Full time

Job summary

Evanston Regional Hospital is seeking a Customer Service Representative to assist patients with hospital check-in and registration. You’ll be the friendly point of contact, answering questions, collecting information accurately, and addressing concerns with compassion.

No healthcare experience is required, and we will train you. You must be comfortable with technology, able to type, and willing to work in a hospital setting.

Qualifications

• No prior healthcare experience required.
• Must be up to date on all vaccinations.
• Must pass drug test and background check.

Responsibilities

• Assist patients with hospital check-in during registration.
• Answer questions and build trust with compassionate listening.
• Collect information accurately and quickly.
• Multitask in a fast-paced environment; be proficient with technology and typing.
• Answer phones and manage front-desk duties.

Job description

Evanston Regional Hospital is seeking a Customer Service Representative to assist patients with hospital check-in and registration. You’ll be the friendly point of contact, answering questions, collecting information accurately, and addressing concerns with compassion.

No healthcare experience is required, and we will train you. You must be comfortable with technology, able to type, and willing to work in a hospital setting.