Patient Services & Front Desk Specialist

Elliot Health System; Manchester (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

Tuition reimbursement

403(b) retirement plan

Job summary

Elliot Health System is seeking a courteous front desk assistant to manage patient check-in, registration, and reception duties at the Manchester facility. The role involves greeting patients, collecting demographics, and ensuring smooth front-desk operations in a busy healthcare environment.

Responsibilities include verifying insurance, scheduling referrals, processing charges, and assisting with maintaining accurate patient records.

Qualifications

• High School Diploma or equivalent required.
• Healthcare setting experience preferred.
• Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate procedures for writing referrals and schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patients, collects payments and schedules follow-up appointments or specialty appointments.
• Maintains providers' schedules, optimizing appointment scheduling and confirming daily appointments.
• Assists in developing systems to support accurate patient registration and efficiency improvements.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Elliot Health System is seeking a courteous front desk assistant to manage patient check-in, registration, and reception duties at the Manchester facility. The role involves greeting patients, collecting demographics, and ensuring smooth front-desk operations in a busy healthcare environment.

Responsibilities include verifying insurance, scheduling referrals, processing charges, and assisting with maintaining accurate patient records.