Patient Experience Front Desk Specialist

Elliot Health System; New Hampshire; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental, prescription, and eye/

Job summary

Elliot Health System in New Hampshire is seeking a dedicated front desk administrator to greet and register patients, answer phones, and manage scheduling. The role supports collecting fees and entering patient charges and demographics while coordinating with clinical staff to ensure smooth patient flow.

Responsibilities include retrieving medical records, verifying insurance, posting charges, and maintaining accurate appointment schedules, with a focus on efficient office operations and

Qualifications

• Education: High School Diploma or equivalent required.
• Experience in a health care setting preferred.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses procedures for writing referrals and schedules referrals.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient, collects payments and schedules follow up appointments.
• Maintains provider schedules and confirms daily appointments.
• Assists in developing systems for accurate patient registration.

Skills

Greeting patients

Answering phones

Scheduling appointments

Entering patient charges

Demographics collection

Ms Office proficiency

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Elliot Health System in New Hampshire is seeking a dedicated front desk administrator to greet and register patients, answer phones, and manage scheduling. The role supports collecting fees and entering patient charges and demographics while coordinating with clinical staff to ensure smooth patient flow.

Responsibilities include retrieving medical records, verifying insurance, posting charges, and maintaining accurate appointment schedules, with a focus on efficient office operations and