Patient Access & Front Desk Specialist

Marshfield Clinic Health System; Marquette (MI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work-life balance benefits

Generous time off

Job summary

Sanford Health, located in Marquette, MI, is seeking staff for a front desk/guest services role at Marsh Marquette Ctr. The position involves greeting visitors, directing them to appropriate departments, and answering inquiries about facility activities.

The role may include scheduling appointments, managing calendars, and assisting with mail/courier tasks. A high school diploma is preferred, with 1 year of experience recommended, and BLS certification may be required within 60 days of hire.

Qualifications

• High school diploma or equivalent preferred.
• At least one year of applicable experience preferred.
• May require Basic Life Support (BLS) certification within 60 days of hire.

Responsibilities

• Greet persons entering facility, determine nature and purpose of visit, and check-in, direct or escort them to specific destinations.
• Answer inquiries and provide information to the general public, patients/residents, visitors, and employees regarding activities and locations within the facility.
• May schedule appointments and maintain/update appointment calendars.
• May have access or schedule staff vacation within the department.
• May collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Skills

Interpersonal communication

Education

High school diploma or equivalent

Tools

BLS certification

Job description

Sanford Health, located in Marquette, MI, is seeking staff for a front desk/guest services role at Marsh Marquette Ctr. The position involves greeting visitors, directing them to appropriate departments, and answering inquiries about facility activities.

The role may include scheduling appointments, managing calendars, and assisting with mail/courier tasks. A high school diploma is preferred, with 1 year of experience recommended, and BLS certification may be required within 60 days of hire.