Patient Access & Front Desk Specialist

Cooper University Health Care; Lower Township (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Cooper University Health Care in Cape May County seeks a friendly front desk receptionist to greet visitors, check in/out patients, and schedule appointments. You will use the Practice Management System to record information and ensure accurate data entry while delivering courteous, efficient service.

The ideal candidate has high school diploma, data entry skills, and healthcare front desk experience. Experience with EPIC is preferred, and prior work in a hospital or clinic environment is a

Qualifications

• Data entry experience and basic office equipment knowledge are required.
• EPIC experience is preferred.
• At least one year of customer service or receptionist experience in a healthcare setting is preferred.

Responsibilities

• Greet visitors and assist during check-in, intake and checkout.
• Provide outstanding customer service.
• Schedule appointments and record information in the Practice Management System.
• Answer telephone calls and route them appropriately.
• Verify insurance eligibility, explain requirements to patients, and collect co-pays.

Skills

Data entry

Customer service

Reception

Education

High School diploma

Tools

EPIC software

Job description

Cooper University Health Care in Cape May County seeks a friendly front desk receptionist to greet visitors, check in/out patients, and schedule appointments. You will use the Practice Management System to record information and ensure accurate data entry while delivering courteous, efficient service.

The ideal candidate has high school diploma, data entry skills, and healthcare front desk experience. Experience with EPIC is preferred, and prior work in a hospital or clinic environment is a