FRONT DESK RECEPTIONIST

COOPER PEDIATRICS; New Jersey; Hybrid; USD 20,664,000 - 30,307,000; Full time

Job summary

Cooper University Health Care is seeking a patient-facing Front Desk/Receptionist to greet visitors, manage check-in and checkout, and schedule appointments.

You will ensure accurate intake data, assist with insurance verification, and collect co-pays in a fast-paced healthcare setting.

Qualifications

• Previous data entry or typing experience and knowledge of basic office equipment.
• EPIC computer experience preferred.
• One year of experience in customer service or reception, health care environment preferred.

Responsibilities

• Greets visitors and assists them during check-in, intake and checkout.
• Provides outstanding customer service.
• Schedules appointments and records information in Practice Management System (Electronic Scheduling System).
• Answers telephone calls and routes appropriately.
• Verifies insurance eligibility, explains requirements to patients as needed.
• Collects co-pays.

Skills

Data entry

Typing

Customer service

Reception

Education

High School diploma

Tools

EPIC

Job description

About us

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Short Description

• Greets visitors and assists them during check-in, intake and checkout
• Provides outstanding customer service
• Schedules appointments and records information in Practice Management System ( Electronic Scheduling System)
• Answers to telephone calls and routes appropriately
• Verifies insurance eligibility, ensures requirements are met and explains to patients as needed
• Collects co-pays

Experience Required

• Previous data entry or typing experience and knowledge of basic office equipment, required
• EPIC Computer experience, preferred
• One year of experience in customer service or reception, health care environment, preferred

Education Requirements

• High School graduate or equivalent