Front Desk Receptionist & Patient Flow Coordinator

Cooper University Health Care; Cape May Court House (NJ); On-site; USD 22,000 - 32,000; Full time

Job summary

Cooper University Health Care in Cape May County seeks a Receptionist/Clerk Expeditor to greet patients and visitors, coordinate patient flow, answer phones, and provide records management and administrative support.

The role emphasizes confidentiality, accurate communication with clinical staff, and contributing to a safe, high-quality healthcare environment. HS diploma required, 0–2 years experience preferred.

Qualifications

• HS diploma or GED required.
• Highly developed customer service and phone etiquette skills.
• Ability to maintain strict confidentiality of patient information.
• Ability to multi-task in a fast-paced environment with minimal supervision.
• Excellent telephone communication skills to speak clearly and effectively with patients.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to learn and utilize programs necessary to position.
• Knowledge of medical terminology preferred.

Responsibilities

• Greet patients, visitors, physicians, and staff, providing professional and courteous service.
• Coordinate patient flow and telephone communications.
• Manage records and provide administrative support.
• Ensure accuracy and confidentiality of patient information.
• Contribute to patient satisfaction, regulatory compliance, and the hospital's mission.

Skills

Customer service

Phone etiquette

Communication

Education

HS diploma/GED

Tools

EPIC

PACS

Job description

Cooper University Health Care in Cape May County seeks a Receptionist/Clerk Expeditor to greet patients and visitors, coordinate patient flow, answer phones, and provide records management and administrative support.

The role emphasizes confidentiality, accurate communication with clinical staff, and contributing to a safe, high-quality healthcare environment. HS diploma required, 0–2 years experience preferred.