FRONT DESK RECEPTIONIST

Cooper University Health Care; Lower Township (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Cooper University Health Care in Cape May County seeks a friendly front desk receptionist to greet visitors, check in/out patients, and schedule appointments. You will use the Practice Management System to record information and ensure accurate data entry while delivering courteous, efficient service.

The ideal candidate has high school diploma, data entry skills, and healthcare front desk experience. Experience with EPIC is preferred, and prior work in a hospital or clinic environment is a

Qualifications

• Data entry experience and basic office equipment knowledge are required.
• EPIC experience is preferred.
• At least one year of customer service or receptionist experience in a healthcare setting is preferred.

Responsibilities

• Greet visitors and assist during check-in, intake and checkout.
• Provide outstanding customer service.
• Schedule appointments and record information in the Practice Management System.
• Answer telephone calls and route them appropriately.
• Verify insurance eligibility, explain requirements to patients, and collect co-pays.

Skills

Data entry

Customer service

Reception

Education

High School diploma

Tools

EPIC software

Job description

About Us

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Short Description

• Greets visitors and assists them during check-in, intake and checkout
• Provides outstanding customer service
• Schedules appointments and records information in Practice Management System ( Electronic Scheduling System)
• Answers to telephone calls and routes appropriately
• Verifies insurance eligibility, ensures requirements are met and explains to patients as needed
• Collects co-pays

Experience Required

• Previous data entry or typing experience and knowledge of basic office equipment, required
• EPIC Computer experience, preferred
• One year of experience in customer service or reception, health care environment, preferred

Education Requirements

• High School graduate or equivalent