Patient Access & Front Desk Specialist

United Digestive; Griffin (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Drug-free workplace

Equal opportunity employer

Job summary

United Digestive is seeking a Front Desk Representative to assist with patient check-in, payments, and administrative tasks in a gastroenterology clinic. You will ensure accurate patient data, coordinate referrals, and support staff to maintain smooth daily operations.

The role requires professionalism, strong communication, and the ability to multitask in a fast-paced environment while upholding HIPAA standards. On-site position with opportunities for growth and collaboration.

Qualifications

• High School Diploma or GED required.
• Certified Medical Assistant preferred.

Responsibilities

• Greets patients and visitors and provides directions as needed.
• Collects co-payments and balances; manages patient funds.
• Coordinates patient check-in and prepares charts for next day visits.
• Ensures patient information is complete and HIPAA forms are completed.
• Answers emails/voicemails and handles inquiries promptly.
• Maintains waiting area and supports scheduling and records as directed.

Skills

Customer service

Communication

Multitasking

Professionalism

Education

High School Diploma or GED

Certified Medical Assistant

Tools

Greenway

Microsoft Office

Job description

United Digestive is seeking a Front Desk Representative to assist with patient check-in, payments, and administrative tasks in a gastroenterology clinic. You will ensure accurate patient data, coordinate referrals, and support staff to maintain smooth daily operations.

The role requires professionalism, strong communication, and the ability to multitask in a fast-paced environment while upholding HIPAA standards. On-site position with opportunities for growth and collaboration.