Patient Access & Front Desk Specialist

Warwick Forest; Gloucester (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health in Gloucester, VA is hiring a Medical Office Assistant to support patient registration and front-desk operations. You will check patients in/out, verify insurance, enter demographics, greet callers, and manage a multi-line phone system.

This role requires strong organizational skills and at least 1 year of medical office experience. The position offers competitive pay based on experience and internal equity, with benefits and opportunities for growth at Riverside Health.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of medical office experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Check in and check out patients.
• Verify insurance eligibility.
• Maintain patient registration data in the system.
• Greet patients and manage multi-line phone system.
• Schedule or reschedule appointments.
• Create and schedule referrals.
• Prepare charts and provide visit information.

Skills

Customer service

Phone etiquette

Appointment scheduling

Medical office experience

Education

High School Diploma or GED

Tools

Patient registration software

Job description

Riverside Health in Gloucester, VA is hiring a Medical Office Assistant to support patient registration and front-desk operations. You will check patients in/out, verify insurance, enter demographics, greet callers, and manage a multi-line phone system.

This role requires strong organizational skills and at least 1 year of medical office experience. The position offers competitive pay based on experience and internal equity, with benefits and opportunities for growth at Riverside Health.