Patient Access & Front Desk Specialist

Raleigh Oaks Behavioral Health; Garner (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Raleigh Oaks Behavioral Health in Garner, NC is seeking a Receptionist to greet visitors, answer calls, and provide clerical support in a hospital setting. Schedule is Monday-Friday 7am-3:30pm with rotating weekends.

You will handle switchboard, log visitors, manage mail and payments, and assist staff as needed. High school diploma and strong communication skills are required, with at least one year of related experience preferred.

Qualifications

• High School diploma or equivalent required.
• At least one year related experience preferred.
• Excellent communications and interpersonal skills required.

Responsibilities

• Operates switchboard, transfers calls, and takes messages in a professional manner.
• Page individuals over central paging system as requested.
• Greet and direct visitors and ensure proper visitor sign-in.
• Assist patients and employees with routine tasks (mail, postage, meal tickets).
• Sort and deliver mail and handle incoming/outgoing shipments.
• Provide general facility information and maintain visitor logs.
• Handle cash receipts and basic accounting tasks.
• Notify staff of visitor arrivals and maintain security procedures.
• Perform data entry and clerical support to other departments.

Skills

Excellent communications

Interpersonal skills

Education

High School diploma or equivalent

Job description

Raleigh Oaks Behavioral Health in Garner, NC is seeking a Receptionist to greet visitors, answer calls, and provide clerical support in a hospital setting. Schedule is Monday-Friday 7am-3:30pm with rotating weekends.

You will handle switchboard, log visitors, manage mail and payments, and assist staff as needed. High school diploma and strong communication skills are required, with at least one year of related experience preferred.