Receptionist- FT

summitbhc; United States; On-site; USD 28,000 - 38,000; Full time

Job summary

Raleigh Oaks Behavioral Health in Garner, North Carolina, is seeking a full-time receptionist to join our administrative team. The role includes answering calls, greeting visitors, processing mail, handling cash receipts, and providing clerical support to departments. The schedule is Monday–Friday 7:00 a.m.

to 3:30 p.m. with rotating weekend shifts. A high school diploma and strong communication skills are required, and prior patient-facing experience is preferred.

Qualifications

• High School diploma or equivalent is required.
• At least one year related experience preferred.
• Excellent communications and interpersonal skills required.

Responsibilities

• Operates switchboard, answers, transfers, and disseminates calls in a professional manner.
• Pages individuals over the central paging system as requested.
• Greets and directs visitors, vendors, and guests and records them in the visitor log.
• Provides assistance to patients and employees (e.g., changes, valuables, meal tickets).
• Sorts and delivers incoming mail and processes outgoing mail timely.
• Handles facility inquiries and provides general information.
• Maintains petty cash and processes cash receipts with G/L coding.
• Accepts payments on patient accounts and issues receipts.
• Notifies staff of visitor arrivals and maintains visitor logs.
• Performs data entry and provides clerical support to other departments.

Skills

Communication skills

Interpersonal skills

Switchboard operations

Education

High School diploma or equivalent

Job description

Receptionist- FT | Raleigh Oaks Behavioral Health | Garner, North Carolina

About the Job:

Schedule: Monday- Friday 7am-3:30pm + Rotating Weekends!

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

• Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages.
• Pages individuals over the central paging system as requested and according to hospital policy.
• Greets, welcomes, and directs individuals entering the Hospital/Program promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor's log.
• Provides assistance to patients and employees, such as making changes, checking valuables, providing meal tickets, and providing postage as requested.
• Sorts and delivers incoming mail and sends outgoing mail on a timely basis.
• Handles facility inquiries and provide general information.
• Maintains petty cash fund.
• Receives and documents deliveries
• Performs cash receipt batch write-up including G/L coding.
• Accepts payments on patient accounts and writes receipts.
• Notifies facility staff of visitor's arrival.
• Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Performs data entry as assigned.
• Provides clerical support to other departments, as needed.

Education/Experience/Skill Requirements:

• High School diploma or equivalent required.
• At least one year related experience preferred.
• Excellent communications and interpersonal skills required.

Licenses/Designations/Certifications:

Not Applicable.

Work Location:

This position is onsite and is not a remote position.

Supervisory Requirements:

This position is an Individual Contributor

Why Raleigh Oaks Behavioral Health?

Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.

Raleigh Oaks Behavioral Health is an EOE.

Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.