Hospital Front Desk Concierge

Summit BHC; Garner (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Summit BHC in Garner, NC is seeking a Receptionist to greet visitors, answer the switchboard, and provide clerical support across departments. The role requires strong communication skills and a professional demeanor on site.

Schedule: Monday–Friday 7am–3:30pm with rotating weekends. You will manage visitor logs, assist patients and staff, handle mail, deliveries, and basic financial tasks while contributing to a positive front-desk experience.

Qualifications

• High School diploma or equivalent required.
• At least one year related experience preferred.
• Excellent communications and interpersonal skills required.

Responsibilities

• Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages.
• Pages individuals over the central paging system as requested and according to hospital policy.
• Greets, welcomes, and directs individuals entering the Hospital/Program promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor's log.
• Provides assistance to patients and employees, such as making changes, checking valuables, providing meal tickets, and providing postage as requested.
• Sorts and delivers incoming mail and sends outgoing mail on a timely basis.
• Handles facility inquiries and provide general information.
• Maintains petty cash fund.
• Receives and documents deliveries
• Performs cash receipt batch write-up including G/L coding.
• Accepts payments on patient accounts and writes receipts.
• Notifies facility staff of visitor's arrival.
• Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Performs data entry as assigned.
• Provides clerical support to other departments, as needed.

Skills

Excellent communications and Interper?

Education

High School diploma or equivalent

Job description

Summit BHC in Garner, NC is seeking a Receptionist to greet visitors, answer the switchboard, and provide clerical support across departments. The role requires strong communication skills and a professional demeanor on site.

Schedule: Monday–Friday 7am–3:30pm with rotating weekends. You will manage visitor logs, assist patients and staff, handle mail, deliveries, and basic financial tasks while contributing to a positive front-desk experience.