Receptionist- FT

Raleigh Oaks Behavioral Health; Garner (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Raleigh Oaks Behavioral Health in Garner, NC is seeking a Receptionist to greet visitors, answer calls, and provide clerical support in a hospital setting. Schedule is Monday-Friday 7am-3:30pm with rotating weekends.

You will handle switchboard, log visitors, manage mail and payments, and assist staff as needed. High school diploma and strong communication skills are required, with at least one year of related experience preferred.

Qualifications

• High School diploma or equivalent required.
• At least one year related experience preferred.
• Excellent communications and interpersonal skills required.

Responsibilities

• Operates switchboard, transfers calls, and takes messages in a professional manner.
• Page individuals over central paging system as requested.
• Greet and direct visitors and ensure proper visitor sign-in.
• Assist patients and employees with routine tasks (mail, postage, meal tickets).
• Sort and deliver mail and handle incoming/outgoing shipments.
• Provide general facility information and maintain visitor logs.
• Handle cash receipts and basic accounting tasks.
• Notify staff of visitor arrivals and maintain security procedures.
• Perform data entry and clerical support to other departments.

Skills

Excellent communications

Interpersonal skills

Education

High School diploma or equivalent

Job description

About the Job

Schedule: Monday- Friday 7am-3:30pm + Rotating Weekends! The Receptionist is responsible for greeting and assisting all visitors, employees, answering the switchboard, responding to inquiries, connecting caller with appropriate party, paging overhead when appropriate, documenting incoming deliveries, processing incoming and outgoing mail and providing additional clerical support as requested.

Roles and Responsibilities: ESSENTIAL FUNCTIONS

• Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages.
• Pages individuals over the central paging system as requested and according to hospital policy.
• Greets, welcomes, and directs individuals entering the Hospital/Program promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor's log.
• Provides assistance to patients and employees, such as making changes, checking valuables, providing meal tickets, and providing postage as requested.
• Sorts and delivers incoming mail and sends outgoing mail on a timely basis.
• Handles facility inquiries and provide general information.
• Maintains petty cash fund.
• Receives and documents deliveries
• Performs cash receipt batch write-up including G/L coding.
• Accepts payments on patient accounts and writes receipts.
• Notifies facility staff of visitor's arrival.
• Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Performs data entry as assigned.
• Provides clerical support to other departments, as needed.

Education/Experience/SKILL REQUIREMENTS

• High School diploma or equivalent required.
• At least one year related experience preferred.
• Excellent communications and interpersonal skills required.

LICENSES/DESIGNATIONS/CERTIFICATIONS

• Not Applicable.

WORK LOCATION

• This position is onsite and is not a remote position.

SUPERVISORY REQUIREMENTS

• This position is an Individual Contributor

Why Raleigh Oaks Behavioral Health?

Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.

Raleigh Oaks Behavioral Health is an EOE.

Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country.

We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.