Receptionist

Raleigh Oaks Behavioral Health; Garner (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A mental health care facility in Garner, North Carolina is seeking a Receptionist to greet visitors, manage switchboard communications, and provide clerical support. Candidates should have a high school diploma and preferred experience in similar roles. This entry-level full-time position offers a great opportunity for those looking to start their career in an administrative role.

Qualifications

• Minimum one year of related experience preferred.

Responsibilities

• Greet and assist all visitors promptly and courteously.
• Operate switchboard and manage incoming calls.
• Manage incoming and outgoing mail effectively.

Skills

Customer service skills

Communication skills

Attention to detail

Education

High School diploma or equivalent

Job description

Overview

Receptionist | Raleigh Oaks Behavioral Health | Garner, North Carolina

The Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, responding to inquiries, connecting callers with the appropriate party, paging overhead when appropriate, documenting incoming deliveries, processing incoming and outgoing mail, and providing additional clerical support as requested.

Responsibilities

• Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages.
• Pages individuals over the central paging system as requested and according to hospital policy.
• Greets, welcomes, and directs individuals entering the Hospital promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor's log.
• Provides assistance to patients and employees, such as making change, checking valuables, providing meal tickets, and providing postage as requested.
• Sorts and delivers incoming mail and sends outgoing mail on a timely basis.
• Handles facility inquiries and provide general information.
• Maintains petty cash fund.
• Receives and documents deliveries.
• Performs cash receipt batch write-up including G/L coding.
• Accepts payments on patient accounts and writes receipts.
• Notifies facility staff of visitor’s arrival.
• Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
• Performs data entry as assigned.
• Provides clerical support to other departments, as needed.

Qualifications

• High School diploma or equivalent required.
• At least one year related experience preferred.

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Mental Health Care

Raleigh Oaks Behavioral Health is an EOE. Veterans and military spouses are highly encouraged to apply.