Patient Access & Front Desk Specialist

Capital Health System, Inc.; Ewing Township (NJ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage

Dental Plan

Vision Plan

FSA - Healthcare

FSA - Dependent Care

Retirement Savings and Investment Plan

Life Insurance

Job summary

Capital Health seeks a friendly receptionist to support front desk operations in a healthcare setting. You will answer calls, schedule appointments, assist patients at check-in/out, and verify insurance information, while upholding privacy guidelines and providing excellent patient service.

Requirements include a high school diploma, 1 year in healthcare or customer service, and knowledge of ICD-10/CPT codes. Proficiency with basics of Microsoft Office is preferred. Usual hours are 40 per week.

Qualifications

• Education: High School diploma or equivalent.

Responsibilities

• Answers telephones promptly and courteously, handling multiple lines.
• Routes patient calls to appropriate area or individual.
• Schedules and cancel's appointments per office guidelines.
• Registers patients and collects co-payments and balances at check-in/out.
• Maintains HIPAA compliance and privacy policies.

Skills

Communication skills

Interpersonal skills

Medical terminology

ICD-10 codes

CPT codes

Phone handling

HIPAA awareness

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health seeks a friendly receptionist to support front desk operations in a healthcare setting. You will answer calls, schedule appointments, assist patients at check-in/out, and verify insurance information, while upholding privacy guidelines and providing excellent patient service.

Requirements include a high school diploma, 1 year in healthcare or customer service, and knowledge of ICD-10/CPT codes. Proficiency with basics of Microsoft Office is preferred. Usual hours are 40 per week.