Patient Access & Front Desk Coordinator - GYN Clinic

Three-Crosses-Regional-Hospital; Las Cruces (NM); On-site; USD 21,000 - 30,000; Full time

Job summary

Three Crosses Regional Hospital is seeking a Medical Receptionist for its GYN clinic to deliver patient-centered service in a professional environment. You will greet patients, check them in/out via the EHR, and relay messages as needed.

The role requires handling referrals, scheduling, reminders, and collecting patient charges while maintaining accurate records and confidentiality. A strong emphasis on ethical conduct and teamwork underpins every task.

Qualifications

• Required: High School Diploma or GED.
• Required: 1 year of experience as a receptionist.
• Preferred: 1 year of experience in a health care environment.
• Required: Meet all Employee Health Requirement.

Responsibilities

• Welcomes patients, vendors, pharmaceutical representatives, and other visitors to our medical office.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Scan pertinent patient information into electronic health record system, including patient authorizations, identification, etc.
• Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
• Utilize our medical office software to schedule new and follow-up appointments.
• Calls patients to confirm/remind of follow up/new patient visit with instructions for arrival and documents to bring to appointment.
• Answers all incoming calls/voicemails and sends messages and follows up accordingly.
• Contact/verify insurance for those scheduled.
• Send correspondence and release of information to external providers to ensure data is received by office in a timely manner.
• Assists patients with filling out forms and answering their questions.
• Keep the waiting and reception areas clean and inviting.
• Attends staffmeetings asneeded.
• Other job duties as assigned.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High School Diploma or GED

1 year receptionist experience

Healthcare environment experience preferred

Employee Health Requirement compliance

Tools

Electronic Health Record

Medical office software

Job description

Three Crosses Regional Hospital is seeking a Medical Receptionist for its GYN clinic to deliver patient-centered service in a professional environment. You will greet patients, check them in/out via the EHR, and relay messages as needed.

The role requires handling referrals, scheduling, reminders, and collecting patient charges while maintaining accurate records and confidentiality. A strong emphasis on ethical conduct and teamwork underpins every task.