Patient Experience Concierge - Medical Receptionist

Three Crosses Regional Hospital; Las Cruces (NM); On-site; USD 28,000 - 36,000; Full time

Job summary

Three Crosses Regional Hospital in Las Cruces, NM is seeking a Medical Receptionist to join a team committed to clinical excellence and a patient-centered culture. You will be the first friendly face patients see and help ensure smooth registration and communications.

Your responsibilities include greeting patients and assisting with forms, verifying insurance and billing information, answering calls, collecting co-pays, handling mail, keeping the reception area neat, and safeguarding patient

Qualifications

• High School Diploma or GED or equivalent work experience.
• 1 year of experience as a receptionist.
• Meet all Employee Health Requirements.

Responsibilities

• Greet and assist patients to complete all necessary forms and documentation including medical insurance.
• Ensure patient information is accurate including billing information.
• Answer incoming calls and deal with inquiries.
• Collect co-pays and payments.
• Deal with incoming and outgoing post.
• Complete other clerical duties as assigned.
• Ensure reception area is well maintained, neat and clean.
• Safeguard patient privacy and confidentiality.

Skills

Customer service

Education

High School Diploma or GED

Job description

Three Crosses Regional Hospital in Las Cruces, NM is seeking a Medical Receptionist to join a team committed to clinical excellence and a patient-centered culture. You will be the first friendly face patients see and help ensure smooth registration and communications.

Your responsibilities include greeting patients and assisting with forms, verifying insurance and billing information, answering calls, collecting co-pays, handling mail, keeping the reception area neat, and safeguarding patient