Patient Access & Front Desk Coordinator

Cano Health; Miami (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Cano Health is seeking a Front Desk Coordinator to be the first point of contact for patients, visitors, and callers. You will handle intake, insurance verification, appointment scheduling and data entry to support our clinical team in delivering patient-centered care.

This role requires strong communication, multitasking, and customer service skills, with healthcare office experience and preferred bilingual English/Spanish. On-site work with standard office hours, at Cano Health clinics.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year experience in a healthcare/medical office setting.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.
• BLS Certification preferred; able to respond to medical emergencies.
• Training in gait support, lifting techniques, and ADA compliance.

Responsibilities

• Greet patients and visitors warmly; schedule appointments and manage the front desk schedule.
• Perform patient intake, insurance verification and data entry in the EMR.
• Handle payments, reconcile daily reports, and assist with follow-up communications.
• Coordinate translation services as needed and support patient portal enrollment.
• Maintain organized front desk and lobby, and ensure smooth daily operations.

Skills

Customer service

Communication

Multitasking

Bilingual English/Spanish

Education

High School Diploma or equivalent

BLS Certification (Preferred)

Tools

eCW EMR

Ring Central

TripMaster

Oracle Expenses

Workday

Availity

Job description

Cano Health is seeking a Front Desk Coordinator to be the first point of contact for patients, visitors, and callers. You will handle intake, insurance verification, appointment scheduling and data entry to support our clinical team in delivering patient-centered care.

This role requires strong communication, multitasking, and customer service skills, with healthcare office experience and preferred bilingual English/Spanish. On-site work with standard office hours, at Cano Health clinics.