Patient Access & Front Desk Coordinator

University of Maryland Medical System; Glen Burnie (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

The University of Maryland Medical System in Glen Burnie is hiring a support role focused on clerical activities to enhance clinical operations. Responsibilities include managing appointments, verifying patient information, and ensuring efficient office routines.

The ideal candidate has a High School Diploma and customer service experience, preferably in healthcare. Strong communication and interpersonal skills are essential for interacting with patients and staff. Join our team to help maintain a welcoming and efficient environment.

Qualifications

• One year of customer service experience required.
• One year relevant front-desk experience preferred.
• Experience within a healthcare environment preferred.

Responsibilities

• Perform clerical activities to support clinical operations.
• Manage telephone calls and patient scheduling.
• Verify patient demographic information and collect payments.
• Prepare examination rooms and maintain medical records.

Skills

Customer service

Communication skills

Data entry

Interpersonal skills

Education

High School Diploma or equivalent (GED)

Job description

The University of Maryland Medical System in Glen Burnie is hiring a support role focused on clerical activities to enhance clinical operations. Responsibilities include managing appointments, verifying patient information, and ensuring efficient office routines.

The ideal candidate has a High School Diploma and customer service experience, preferably in healthcare. Strong communication and interpersonal skills are essential for interacting with patients and staff. Join our team to help maintain a welcoming and efficient environment.