Patient Access & Financial Support Specialist

Piedmont Healthcare, Inc.; Augusta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Piedmont Healthcare Corporate in Georgia is seeking a patient access professional to support the Patient Access Department. You will verify insurance coverage, ensure accurate demographics and clinical data, and help determine patient financial responsibility.

You will present payment options, secure consent on required forms, and process payments. The role emphasizes attention to detail, strong communication, and compliant handling of sensitive information.

Qualifications

• GED required
• 1 year experience in healthcare revenue cycle OR related clerical accounting/finance/retail/customer service
• 3 years of healthcare Revenue Cycle experience preferred, Epic experience preferred

Responsibilities

• Serve as patient facing support for the Patient Access Department within Piedmont Healthcare.
• Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data.
• Calculates patient financial responsibility, presents patient financial options/requirements, and processes patient payments.
• Secures patient consent and acknowledgement on required forms/notices.

Skills

Customer service

Interpersonal skills

Detail oriented

Education

GED

Job description

Piedmont Healthcare Corporate in Georgia is seeking a patient access professional to support the Patient Access Department. You will verify insurance coverage, ensure accurate demographics and clinical data, and help determine patient financial responsibility.

You will present payment options, secure consent on required forms, and process payments. The role emphasizes attention to detail, strong communication, and compliant handling of sensitive information.