Patient Access & Financial Counseling Specialist

Parkland Health; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Parkland Health in Dallas, TX, seeks a patient access registration specialist to perform patient registration, verify insurance, obtain precertifications, and provide initial financial counseling. The role requires handling multiple computer systems and maintaining accuracy in patient accounts.

The ideal candidate has at least 2 years of hospital or clinical experience, strong customer service skills, and the ability to work in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred but not required.
• Minimum 2 years of hospital/clinical or related health care experience.

Responsibilities

• Greet and assist patients and families in a professional manner.
• Register patients and verify demographics and insurance information.
• Obtain precertifications, authorizations, and schedule or direct appointments.
• Educate patients about financial responsibilities and available options.
• Document actions clearly in patient accounts and ensure data accuracy.

Skills

Customer service

Multitasking

Oral & written communication

Attention to detail

Problem solving

Education

High School diploma/GED

Associate's degree preferred

Tools

EPIC

Microsoft Word

Microsoft Excel

Job description

Parkland Health in Dallas, TX, seeks a patient access registration specialist to perform patient registration, verify insurance, obtain precertifications, and provide initial financial counseling. The role requires handling multiple computer systems and maintaining accuracy in patient accounts.

The ideal candidate has at least 2 years of hospital or clinical experience, strong customer service skills, and the ability to work in a fast-paced environment.