Patient Access & Financial Counselor

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

Parkland Health and Hospital System is seeking a patient access registration specialist for the Ambulatory Surgery Center. The role involves greeting patients, collecting demographics, verifying insurance, and obtaining precertifications to ensure proper authorization and smooth billing.

The position requires a high school diploma or GED with at least two years of healthcare registration or financial counseling experience.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• Minimum 2 years' experience in hospital/clinical or health care financial services.
• Knowledge of medical and insurance terminology is a plus.
• Proficiency with multiple computer systems and data entry.

Responsibilities

• Greet patients professionally and collect accurate demographic and insurance information.
• Verify insurance, precertification, and obtain proper authorizations.
• Provide preliminary financial counseling and discuss payment responsibilities.
• Enter data into registration/accounting systems and ensure no duplicates.
• Educate patients on financial liabilities and assist with billing inquiries.

Skills

Customer service

Insurance verification

Financial counseling

Communication

Multitasking

Data entry

Education

High School diploma

Associate's degree preferred

Tools

EPIC

Registration systems

Document imaging

Payer websites

MS Word

MS Excel

Job description

Parkland Health and Hospital System is seeking a patient access registration specialist for the Ambulatory Surgery Center. The role involves greeting patients, collecting demographics, verifying insurance, and obtaining precertifications to ensure proper authorization and smooth billing.

The position requires a high school diploma or GED with at least two years of healthcare registration or financial counseling experience.