Patient Access & Registration Specialist

Bakersfield Family Medical Center; Bakersfield (CA); In loco; USD 34.000 - 40.000; Tempo pieno

Descrizione del lavoro

Bakersfield Family Medical Center in Bakersfield, CA is seeking a Patient Registration Clerk to greet patients, register individuals, schedule appointments, and direct calls while ensuring accurate insurance verification and cash handling.

Daily duties include using NextGen and Phreesia, collecting copays, preparing charts, and processing demographics and insurance data; a high school diploma and strong confidentiality are required, with emphasis on professionalism and customer service.

Competenze

• High school diploma or equivalent.
• Ability to deal responsibly with confidential information.
• Ability to prioritize work and manage multiple tasks.
• Valid CA Driver’s license and current vehicle insurance.

Mansioni

• Greet and check in patients and visitors with a friendly manner.
• Verify insurance eligibility at the start of the month or prior to appointments.
• Enter patient demographics and insurance information into systems daily.
• Process payments, collect copays, and handle daily cash deposits.
• Prepare new patient charts and ensure accurate documentation.
• Answer telephone calls and direct inquiries to appropriate departments.

Conoscenze

Customer service

Phone etiquette

Data entry

Insurance verification

Cash handling

Interpersonal skills

Formazione

High school diploma or equivalent

Strumenti

NextGen

Phreesia

Descrizione del lavoro

Bakersfield Family Medical Center in Bakersfield, CA is seeking a Patient Registration Clerk to greet patients, register individuals, schedule appointments, and direct calls while ensuring accurate insurance verification and cash handling.

Daily duties include using NextGen and Phreesia, collecting copays, preparing charts, and processing demographics and insurance data; a high school diploma and strong confidentiality are required, with emphasis on professionalism and customer service.