Patient Access & Financial Concierge

Prisma Health; Maryville (TN); On-site; USD 36,000 - 42,000; Full time

Job summary

Prisma Health seeks a Patient Access professional at Blount Memorial Hospital to collect demographic and financial information from patients, verify insurance, and arrange payments. Responsibilities include printing and filing required documents, scanning, and supporting pre-authorization processes as needed.

The role requires accurate data entry, basic math, and familiarity with medical terminology. This on-site position supports daily operations in a hospital setting and reports to the Patient

Qualifications

• Basic computer skills including word processing, spreadsheets and data entry.
• Knowledge of office equipment such as fax/copier.
• Mathematical skills for cash handling and accounting.
• Registration and scheduling experience preferred.
• Familiarity with medical terminology preferred.

Responsibilities

• Interviews patients to collect demographic and financial data and verifies information.
• Verifies insurance coverage and initiates pre-authorization as required.
• Collects payments, issues receipts, and supports daily deposits.
• Prepares reports and patient identification materials per policy.
• Performs other duties as assigned.

Skills

Basic computer skills

Office equipment knowledge

Mathematical skills

Registration and scheduling experience

Familiarity with medical terminology

Education

High School diploma or equivalent

Tools

Sovera

Microsoft Office

Job description

Prisma Health seeks a Patient Access professional at Blount Memorial Hospital to collect demographic and financial information from patients, verify insurance, and arrange payments. Responsibilities include printing and filing required documents, scanning, and supporting pre-authorization processes as needed.

The role requires accurate data entry, basic math, and familiarity with medical terminology. This on-site position supports daily operations in a hospital setting and reports to the Patient