Patient Access & Financial Clearance Specialist — Day-One Benefits

Brookwood Baptist Health; Homewood (AL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403(b) Plan

HSA

FSA

PTO

Life Insurance

Extended Leave Plan

Family Care

Tuition Reimbursement

Job summary

Brookwood Baptist Health is seeking a detail‑oriented Registration Specialist to provide complex registration, authorization, and financial clearance for high‑dollar services. You will interact with patients, staff, and physicians to ensure accurate data, verify benefits, obtain authorizations, and collect payments, all while upholding compliance and customer service standards.

The role requires coordinating with multiple departments, navigating scheduling systems, and supporting departments to

Qualifications

• Three (3) years’ experience in customer service, financial, business, or healthcare setting required.
• Associate’s degree preferred.

Responsibilities

• Build relationships with staff and physicians to remove roadblocks that may cause denials or poor patient service or outcomes.
• Monitor and report issues promptly, identify trends, and problem-solve to ensure complete resolution.
• Identify customer service issues and resolve or initiate necessary follow-up; implement service recovery efforts as appropriate.
• Efficiently and accurately gather and input patient/guarantor demographic and financial information.
• Explain necessary forms and obtain signatures from patient/guarantor; contact payers to verify benefits and obtain authorizations.

Skills

Customer service

Registration

Insurance verification

Financial clearance

Education

Associate’s degree preferred

Job description

Brookwood Baptist Health is seeking a detail‑oriented Registration Specialist to provide complex registration, authorization, and financial clearance for high‑dollar services. You will interact with patients, staff, and physicians to ensure accurate data, verify benefits, obtain authorizations, and collect payments, all while upholding compliance and customer service standards.

The role requires coordinating with multiple departments, navigating scheduling systems, and supporting departments to