Patient Access & Field Accounts Specialist

Mary Dickson; Newark (DE); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical Insurance

Dental Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) Plan with company match

Job summary

PATHS, LLC is seeking an Account Representative/Runner to join PATHS. This role ensures accurate documentation, HIPAA compliance, and provides excellent support to PATHS’ provider clients across multiple states.

Requirements include a high school diploma or GED; EPIC knowledge is recommended but not required; strong interpersonal and customer service skills; ability to work independently; and ability to maintain confidentiality. Office is in Newark with travel to client sites as needed.

Qualifications

• High school diploma or GED required.
• EPIC knowledge recommended but not required.
• HIPAA/compliance awareness and patient privacy must be observed.

Responsibilities

• Assist patients in applying for Medical Assistance in hospital settings, bedside and desk.
• Verify patient health insurance information.
• Document patient information accurately and complete tasks promptly.
• Perform tasks like faxing, filing, emailing, and calling to facilitate applications.
• Complete PATHS onboarding trainings (HIPAA, compliance, security, client protocols).
• Participate in ongoing trainings and other duties as assigned.

Skills

Interpersonal skills

Customer service

Independence

HIPAA compliance

Education

High school diploma or GED

Tools

EPIC

Microsoft Office Suite

Job description

PATHS, LLC is seeking an Account Representative/Runner to join PATHS. This role ensures accurate documentation, HIPAA compliance, and provides excellent support to PATHS’ provider clients across multiple states.

Requirements include a high school diploma or GED; EPIC knowledge is recommended but not required; strong interpersonal and customer service skills; ability to work independently; and ability to maintain confidentiality. Office is in Newark with travel to client sites as needed.