Emergency Patient Advocate & Eligibility Specialist

Physician and Tactical Healthcare Services, LLC; Dover (DE); On-site; USD 38,000 - 52,000; Full time

Job summary

PATHS, LLC is seeking an ED Hospital Representative to help patients secure health coverage while receiving care in Emergency Department and inpatient settings. You will assist with Medical Assistance applications, verify insurance, gather documentation, and ensure accurate eligibility determinations.

This role requires strong customer service, attention to detail, and the ability to work in a fast-paced healthcare environment.

Qualifications

• Strong customer service skills in a healthcare setting.
• Attention to detail and accuracy in documentation.
• Ability to work in a fast-paced healthcare environment.

Responsibilities

• Assist patients with applying for Medical Assistance in ED and inpatient settings.
• Verify patient health insurance information and eligibility.
• Collect and provide required information and documentation from patients and agencies.
• Document patient information and case activity in systems.
• Perform administrative tasks to facilitate application processing.
• Provide coverage at assigned hospital facilities and client locations.
• Maintain confidentiality of protected health information per HIPAA.

Skills

Customer service

Attention to detail

Healthcare environment

Job description

PATHS, LLC is seeking an ED Hospital Representative to help patients secure health coverage while receiving care in Emergency Department and inpatient settings. You will assist with Medical Assistance applications, verify insurance, gather documentation, and ensure accurate eligibility determinations.

This role requires strong customer service, attention to detail, and the ability to work in a fast-paced healthcare environment.