Customer Service Rep.

Pathways Inc. - Kentucky; Owingsville (KY); On-site; USD 29,000 - 33,000; Full time

Job summary

Pathways Inc. – Kentucky is seeking a full-time administrative professional in Owingsville, KY. A high school diploma or GED is required, with strong office procedures and basic computer skills.

You will use the Pathways EHR system, post daily schedules, verify billing documentation, and run the client charge input log.

The role covers reviewing reports, correcting entries, and performing other duties per the current job description; prior medical records experience is a plus.

Qualifications

• High school diploma or GED required.
• Proficiency in general office procedures.
• Typing, filing and related administrative tasks.
• Computer experience required.
• Ability to operate standard office equipment.

Responsibilities

• Demonstrate knowledge and proficiency in the Pathways Electronic Health Record (EHR) system.
• Post daily schedules and verify/audit documentation for billing accuracy.
• Set up client guarantors and run the client charge input log on a daily basis.
• Review reports and make corrections as identified.
• Perform other duties and responsibilities as outlined in the current job description.

Skills

General office procedures

Typing

Filing

Office equipment operation

Education

High school diploma or GED

Tools

Pathways EHR system

Job description

Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status that is protected by applicable federal, state, and/or local laws. This policy includes, but is not limited to: recruitment, employment, promotion, demotion, transfer, termination, compensation, benefits, layoffs, training, and social and recreational programs.

Position Overview

Salary Range:

$29,250 – $32,906 annually

Education Requirements

• High school diploma or GED required.

Duties & Responsibilities

• Demonstrate knowledge and proficiency in the Pathways Electronic Health Record (EHR) system.
• Post daily schedules and verify/audit documentation for billing accuracy.
• Set up client guarantors and run the client charge input log on a daily basis.
• Review reports and make corrections as identified.
• Perform other duties and responsibilities as outlined in the current job description.

Experience Requirements

• Proficiency in general office procedures, including typing, filing, and related administrative tasks.
• Computer experience required.
• Knowledge and ability to operate standard office equipment.

Preferred Experience

• Previous experience with medical records.
• Previous experience in a medical or general office setting.

This is a full time position