Patient Access & Experience Specialist

Spectra Health Org; Grand Forks (ND); On-site; USD 42,000 - 54,000; Full time

Job summary

Spectra Health Org in Grand Forks is seeking a Patient Access Associate (PAA) to be the first point of contact for patients and visitors. You will handle patient registration, basic scheduling, and foundational revenue cycle tasks while helping maintain building access and security.

This role emphasizes compassionate service, accurate documentation, and collaboration across clinic teams to ensure smooth patient flow and an exceptional experience for every person who walks through our doors.

Responsibilities

• The Patient Access Associate (PAA) serves as the first point of contact for patients and visitors, including patient registration, basic scheduling, and foundational revenue cycle activities.
• Helps to control building access for visitors and deliveries while supporting front-of-house operations.
• Balances organizational priorities with patient needs and ensures accurate documentation and exceptional customer service across clinic areas.

Job description

Spectra Health Org in Grand Forks is seeking a Patient Access Associate (PAA) to be the first point of contact for patients and visitors. You will handle patient registration, basic scheduling, and foundational revenue cycle tasks while helping maintain building access and security.

This role emphasizes compassionate service, accurate documentation, and collaboration across clinic teams to ensure smooth patient flow and an exceptional experience for every person who walks through our doors.