Patient Access & Experience Coordinator

adventhealth; Palm Coast (FL); On-site; USD 21,614 - 34,577; Full time

Benefits offered by this job

Medical Insurance (from Day One)

Dental Insurance (from Day One)

Vision Insurance (from Day One)

Life Insurance (from Day One)

Disability Insurance (from Day One)

Paid Time Off from Day One

403(b) Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Palm Coast, FL seeks a patient access professional for clinics in the region. This full-time onsite role handles scheduling, documentation, and basic patient billing tasks with a focus on accurate data entry and friendly service.

Requires strong communication, computer skills, and familiarity with EMR systems. Training is provided from day one, with mileage support and a comprehensive benefits package. Work schedule includes day shifts with weekend availability.

Qualifications

• Demonstrated ability to communicate in English effectively.
• Ability to operate office equipment (computer, copier, fax, scanner).
• Ability to maintain effective working relationships with patients and staff.
• Ability to collect co-pays and outstanding balances.

Responsibilities

• Participates in departmental performance improvement initiatives.
• Prepares and files medical records as required.
• Demonstrates AdventHealth values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
• Drives patient experience by delivering excellent customer service.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Organizational skills

Office software

EMR systems

Education

High School Diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

AdventHealth in Palm Coast, FL seeks a patient access professional for clinics in the region. This full-time onsite role handles scheduling, documentation, and basic patient billing tasks with a focus on accurate data entry and friendly service.

Requires strong communication, computer skills, and familiarity with EMR systems. Training is provided from day one, with mileage support and a comprehensive benefits package. Work schedule includes day shifts with weekend availability.