Patient Access & Billing Coordinator — Full Time

BayMark Health Services, Inc.; Los Angeles (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

401K match

Medical, Dental, Vision Insurance

Accident Injury, Hospital Indemnity

Disability Insurance

Basic Life Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

Job summary

BayMark Health Services, Inc. in Los Angeles seeks a Patient Access Representative / Patient Account Representative to handle billing, eligibility verification, and revenue cycle tasks in a busy outpatient setting.

The role requires 2+ years in medical offices with Medicaid/insurance experience, strong customer service, and solid communication skills. The position is full-time, on-site, with comprehensive benefits and a focus on accurate record keeping.

Qualifications

• High school diploma or equivalent with at least 2 years’ prior experience in a medical office setting.
• 2-4 years’ experience with Medicaid and PAC and commercial insurance (preferred).
• Excellent customer service skills and professional public presentation, including telephone etiquette.
• Knowledge of medical insurance claims procedures and billing documentation.

Responsibilities

• Review, maintain, and process fiscal/account records and transactions for patient accounts.
• Verify insurance benefits and billing information; annotate accounts accordingly.
• Contact third party payers for payment post billing and resolve billing issues.
• Reconcile daily money, forward information to expedite payment, and maintain accurate demographics.
• Monitor authorizations and claim rejections; assist with archiving discharged files as needed.
• Backup receptionist duties: check-in patients, collect payments, answer calls, data entry.

Skills

Customer service

Phone etiquette

Communication skills

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

BayMark Health Services, Inc. in Los Angeles seeks a Patient Access Representative / Patient Account Representative to handle billing, eligibility verification, and revenue cycle tasks in a busy outpatient setting.

The role requires 2+ years in medical offices with Medicaid/insurance experience, strong customer service, and solid communication skills. The position is full-time, on-site, with comprehensive benefits and a focus on accurate record keeping.